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Useful Helplines

If you need specialist/out-of-hours mental health support

If you or someone else is at risk of death or serious injury, call 999 and ask for the police and ambulance immediately.

Local emergency departments:

If you need to go to an emergency department, here are your local hospitals.

Plymouth:

Derriford Hospital
Derriford Road
Plymouth PL6 8DH

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Exeter:

Royal Devon & Exeter Hospital
Barrack Road
Exeter EX2 5DW

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Torquay:

Torbay Hospital
Lowes Bridge
Torquay TQ2 7AA

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Barnstaple:

North Devon District Hospital
Raleigh Park
Barnstaple EX31 4JB

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24/7 crisis helplines:

Samaritans

Open 24/7 for anyone to call about their mental health or wellbeing in a crisis. The number is free from any phone and available 365 days a year.

Call 116 123

First Response (Plymouth)

Available 24/7 for people living in Plymouth experiencing a mental health crisis.

Call 111 and select the mental health option

First Response (Other Devon)

Available 24/7 for people living in Devon experiencing a mental health crisis.

Call 111 and select the mental health option

Shout

Confidential 24/7 text support service designed to provide support to people struggling to cope. The helpline is free to use from most mobile networks.

Text ‘SHOUT’ to 85258

Mental Health Matters

24/7 helpline and webchat for anyone in Devon (outside of Plymouth) experiencing mental distress.

Call 0800 470 0317

YoungMinds

24/7 text service providing support for young people under the age of 25 experiencing a mental health crisis. The helpline is free from most major networks.
**Text ‘SHOUT’ to 85258**

Other out-of-hours support:

Head Space

Out-of-hours service (including pre-bookable appointments) for people who may be approaching a mental health crisis.

Open 7 days a week, 6pm—midnight.

Call 07890 257 614

SANEline

Specialist emotional support, guidance, and information for anyone affected by mental illness, family, friends, and carers.

Open 7 days a week, 4pm—10pm.

Call 0300 304 7000

NSP Helpline

Supportive listening service available to anyone having thoughts of suicide.

Open 7 days a week, 6pm—midnight.

Call 0800 689 5652

The Moorings @ Devon:

The Moorings @ Devon offers mental health support to anyone aged 18+ in the Devon area, from three locations in Barnstaple, Exeter, and Torquay. No referral or appointment booking is needed, and support is available face-to-face and virtually. Visit www.mhm.org.uk/the-moorings-devon for more information.

For children and young people:

Childline

Available 24/7 to children and young people up until their 19th birthday. Calls are free and won’t show up on the phone bill.

Call 0800 1111

Papyrus

Confidential 24/7 support line for people under 35 feeling suicidal or anyone concerned that a young person could be thinking about suicide.

Call 0800 068 4141, text 88247, or email pat@papyrus-uk.org

YoungMinds

24/7 text service providing support for young people under the age of 25 experiencing mental health crisis. The helpline is free from most major networks.
**Text ‘SHOUT’ to 85258; call 0808 802 5544 (parent support)**

For LGBTQIA+ people:

LGBT Foundation

Non-judgmental helpline and email support offering advice, emotional support, and signposting. Open weekdays 9am—8:30pm and weekends 10am—5:30pm.

Call 0345 3 30 30 30 or email helpline@lgbt.foundation

Switchboard

Confidential support line to get help with whatever you want to talk about. This is your space to explore, talk, and be truly heard. Open daily 10am—10pm.

Call 0800 0119 100

Mindline Trans+

Emotional and mental health support helpline for anyone who identifies as LGBTQ+, including friends and family members. Currently only available on Friday evenings.

Call 0300 330 5468